Common situation
Too much manual work
Hours go into copying figures between spreadsheets, systems and emails.
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What it looks like
- The same figures are typed into more than one system or spreadsheet.
- Someone spends part of every week downloading files, pasting them together and sending them on.
- Small mistakes creep in, and finding them takes longer than the task itself.
- Skilled people spend their time copying and checking instead of doing the work they were hired for.
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What it costs you
Manual work rarely appears as a line in the budget. It appears as overtime, late reports, errors that reach customers and good people who get tired of the job. Because it is spread over many small tasks, it is easy to underestimate how many hours it takes each month.
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How we fix it
We sit with the people who do the work and follow the information from where it is created to where it ends up. First we remove the steps that are not needed at all, because automating a bad process only makes it fail faster.
Then we automate what is left. Data moves between your systems on its own, checks run automatically, and people only step in where a decision is needed.
What the solution can look like
These are examples. Every solution is sized to the problem, and sometimes a better process is all it takes.
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Automated workflow
Files, emails and data are collected, put in the right place and passed to the right person without anyone copying them, for example with Power Automate.
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Mobile form or app
Staff record information once, on a phone or tablet where the work happens, instead of on paper that someone types in later.
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AI document reading
Where invoices, delivery notes or emails arrive in many formats, AI reads them and prepares the data for a person to approve.
A similar problem, solved
At an industrial group in Chile, a paper inspection checklist was replaced with a digital one linked to a Power BI dashboard. Each inspection went from 45 to 20 minutes.
Other situations
- Reports that take days to prepareOften addressed through: Business Intelligence & Data / Process Automation
- Software that doesn’t match how your team worksOften addressed through: Custom Applications / Web & Digital Platforms
- Everything stops when one person is awayOften addressed through: Process Automation / Custom Applications
- The same information in five different placesOften addressed through: Business Intelligence & Data / Process Automation
- You have grown, but your way of working hasn’tOften addressed through: Project & Operational Support / Custom Applications
- You know AI could help, but not where to startOften addressed through: AI Integration / Process Automation
- You tried AI, but nothing changedOften addressed through: AI Integration / Process Automation